Distinguished
Welcome to the Distinguished podcast with Dean Arun Upneja of Boston University School of Hospitality Administration.
We skip the small talk and get right into the top-of-mind topics in the world of hospitality, including and certainly not limited to inflation; recruiting and retaining talent; the need to increase diversity, equity, and inclusion; wellness and wellbeing of our team and our guests; climate action; and the impact of robotics and a.i. on the future of Hospitality. And that’s just to name a few.
On this show, you’ll hear from executives, general managers, founders, and investors who live and breathe Hospitality. The “distinguished” guests on this podcast represent all areas of our industry from hotels and restaurants to entertainment and sporting venues, travel and tourism, and of course, a favorite pastime for many of us —shopping — because, to put it simply, Hospitality is, at play in most parts of our lives and livelihood.
Distinguished
Unlocking Ultra-Luxury with Managing Director Luigi Romaniello on the Grand Reopening of the Waldorf Astoria New York
Set to reopen after a seven-year restoration, the Waldorf Astoria New York is poised to redefine ultra-luxury hospitality. In this episode, Managing Director Luigi Romaniello takes us through the journey of bringing the Waldorf Astoria back to life, from restoring storied frescoes and architectural details to creating highly personalized experiences for today’s sophisticated travelers. He shares his philosophy on ultra-luxury, emphasizing service precision, meaningful guest connections, and the challenge of meeting modern expectations while preserving the hotel’s legendary charm.
For anyone fascinated by hospitality, architecture or New York’s history, this conversation unveils the layers of passion and detail behind the Waldorf’s remarkable revival.
The “Distinguished” podcast is produced by Boston University School of Hospitality Administration.
Host: Arun Upneja, Dean
Producer: Mara Littman, Director of Corporate and Public Relations
Sound Engineer and Editor: Andrew Hallock
Graphic Design: Rachel Hamlin, Marketing Manager
Music: “Airport Lounge" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0
